Website Terms of Use

1. Who operates this website

This website is operated by:

Velantra Chem is a commercial brand of Velantra Sp. z o.o.. In these Terms, "we" and "us" mean that company, and "you" means the person or organisation using the website.

2. Scope

The website is intended primarily for businesses and professional users interested in chemical sourcing, procurement, documentation and international trade. It is not aimed at consumers and nothing on it is offered for sale to consumers.

These Terms govern:

• Access to the informational content of the website
• Use of the contact form
• Submission of a request for quotation

These are the only interactive functions the website provides. There is no user account, no shopping basket, no online ordering and no online payment. All of the above are provided free of charge.

3. Technical requirements

To use the website you need:

• A device with an internet connection
• A current web browser
• JavaScript enabled, which the forms and the language switch require
• An active email account, so that we can reply to you

You are responsible for your own equipment, connectivity and security, including keeping your browser and operating system up to date.

4. The website is informational

The website provides general information about Velantra Chem's sourcing capabilities, product categories, industries and services. Website content is not a binding commercial offer, a product warranty, a technical specification, a safety instruction or a regulatory approval.

Prices are not published on this website. Any figure, value, assay, packaging option or lead time shown is indicative and describes commonly traded commercial grades.

5. Quotation requests do not create a contract

Submitting a contact or quotation request does not create a contract, a reservation, a purchase order or any obligation for us to supply any product. It is a request for information.

Product availability, origin, manufacturer, specification, purity, packaging, price, Incoterms, delivery schedule, payment terms and documentation must all be confirmed in a separate written commercial offer or contract. A transaction is concluded only in the manner expressly stated in the applicable offer or agreement.

We are under no obligation to respond to, accept or act on any enquiry, and we may decline one without giving reasons.

6. Chemical products and safety

You should also be aware that:

• Product information on this website is preliminary and given at category level.
• Final specifications depend on the manufacturer, the batch, the origin and the agreed offer.
• Before purchase, storage, handling or use you must review the applicable Safety Data Sheet, Technical Data Sheet, Certificate of Analysis and any other documentation supplied with the product.
• Website content does not replace professional chemical, technical, safety, environmental, customs or regulatory advice.
• Products must be handled only by appropriately trained people using the required engineering controls and personal protective equipment.
• You are responsible for confirming that a product is suitable for your formulation, process, intended use and jurisdiction.
• Regulatory status and permitted uses differ between countries.
• Availability may be subject to export controls, sanctions, customs rules, transport restrictions and supplier approval.

7. Acceptable use

You must not:

• Interfere with the security or availability of the website
• Introduce malware or malicious code
• Attempt unauthorised access to any system
• Carry out automated scraping that materially burdens the service
• Submit unlawful, misleading or fraudulent enquiries
• Impersonate another person or organisation
• Send confidential information or someone else's personal data without authority to do so
• Use website content in breach of intellectual property law

8. Intellectual property

The original design, text, brand elements, graphics and software of this website are protected by applicable intellectual property law.

We make no claim to third-party photographs, manufacturer trademarks, product names or other external material appearing on the website. Those rights remain with their respective owners, and their appearance here does not imply any endorsement or association.

You may view the website and make reasonable internal business reference to its content. Republication, resale, systematic copying and misleading reuse are not permitted without our written permission.

9. Availability and external links

We may update, suspend or remove website content at any time. We do not guarantee that the website will be available without interruption or free of errors.

Any links to external websites are provided for convenience. We do not control third-party content or policies and are not responsible for them, except where liability cannot lawfully be excluded.

10. Liability

To the maximum extent permitted by applicable law, we are not responsible for losses resulting solely from reliance on preliminary or outdated website information where current product documentation, a written offer or a signed agreement provides different information.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for intentional fault.

11. Complaints about the website

If something on this website does not work as it should, write to info@velantrachem.com. Please tell us which page was affected, the date and approximate time, the device and browser you were using, and what happened. We aim to respond within 14 days of receiving a complaint.

12. Governing law

These Terms are governed by Polish law. This does not deprive you of any mandatory protection available to you under the law that would otherwise apply.

For disputes between businesses arising from use of this website, the competent court is the court having jurisdiction over our registered office, unless the parties agree otherwise or mandatory law provides differently. Disputes arising from a concluded commercial contract are governed by the jurisdiction clause in that contract.

13. Changes to these Terms

We may update these Terms for legal, technical or operational reasons. The current version and its revision date are always accessible on this page.